Return Policy
Return Policy
We want you to love your purchase, but if something isn’t right, we’re here to help!
Return Eligibility
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Items must be returned within 7 days of receiving your order.
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Products must be unused, in original packaging, and in the same condition as received.
How to Initiate a Return
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Contact our support team at [zeenepk.store@gmail.com] or through the Contact Us page.
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Include your order number, product name, and reason for return.
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Once approved, we’ll send you return instructions.
Refunds
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Once your return is received and inspected, we will notify you via email.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos. We’ll make it right as quickly as possible.